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Webeze Knowledge Base

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Design/Development		 
   • Does a designer need to be local?
   • Who owns the rights to the website once it's finished?
   • Can I see my site while it is under development?
   • I'm not sure exactly what my new site needs. What do I do?
   • I want to work with you. What next?
   • Why won't you take on my project?

Website Maintenance and Support		 
   • What is site maintenance?
   • I found a mistake on my site. Are you going to bill me to fix this?
   • What's the difference between support and training?
   • Can't I just call you if I need support?
   • Do you have any training movies?

Email Matters		 
   • My email is not working!
   • Can you help me set-up my Outlook stationery?
   • I need a new email account set up. Can you help?
   • I forgot my email password. Can you give it to me?
   • How do I access my Webmail?
   • My emails are getting bounced!
   • What is my POP and SMTP server name?

Content / Copywriting		 
   • Can you write the content for my web site?
   • Can I use your copy on my website (blog, ezine).
   • Can you help me set-up my email?

Domain Names		 
   • What is a domain name and how do I get one?

Web Hosting		 
   • What is a Web host?
   • Do you offer hosting?
   • What happens if my server crashes?

Website Costs / Payments		 
   • How much will a web site cost?
   • What form of payment do you accept?

Website Success		 
   • How do I go about marketing my website?
   • How do I get more traffic to my site?
   • How did your company get so successful?
   • How long have you been in business?

What is...		 
   • What is an Internet Service Provider?

Questions in General		 
   • Why do I need a web site?
   • Why should I hire a professional designer?
   • What size resolution do you design for?
   • Do I need a logo?