Why Bother?
Published On 05-07-2009 , 7:42 AM
I'm always amazed that people (not spam bots -- real live people) will take the time to complete the request for our free Website Planning Guide only to type in the wrong email address. Since it's an auto responder, this address is exactly where the download link is going to be sent to. So, to those out there wondering where your free Website Planning Guide is, you may need to complete the form again and use the correct email address (watch out for those dyslexic entries).
Even more laughable are the individuals who complete the form with bogus information (except the email address) to ensure we don't contact them. Well, trust me, we won't contact you if you don't want us to. It's as simple as that.
So, Mr. skfjkl95klhbslkjf at 484-4u84848884, I'm sorry you never received your Website Planning Guide because you entered your email address ending with .OMC. I could send it to directly to your .COM address, but you asked us not to contact you.
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When Technology Fails You
Published On 04-23-2009 , 1:45 PM
We have COX Communications for phone and Internet access in our office and have been overall pleased with their service for the past 4 years (since we’ve been in Arizona).
Recently I learned that voice messages can be automatically sent to my email and it’s a service I’ve grown quite fond of. So much so that I didn’t bother checking for voice messages because I knew there would be a message waiting for me in my inbox (an mp3 file is created and attached).
Except recently I wasn’t getting these messages until about 4 hours AFTER the caller left a message – NOT good business on my part. So, now I’m back to relying on checking voice mail the old-fashioned way. For me, it was a gentle reminder that we cannot rely exclusively on technology for everything.
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